Totoro thermal lunch box
Totoro Thermal Lunch Box
A complete bento system for Totoro fans on the go. This official Studio Ghibli thermal lunch box set includes a carry bag, two plastic containers, a stainless steel thermal jar and a fork in its case. BPA free and made in Japan, it keeps food at the right temperature for hours.
| Contents | Bag, 2 plastic containers, thermal jar, fork with case |
| Total Capacity | 660 ml (containers 160 ml each, thermal jar 240 ml) |
| Material | Polypropylene containers, stainless steel thermal jar, BPA free |
| Authenticity | Licensed Studio Ghibli product 🎌 |
| Dishwasher Safe | No — hand wash only. No microwave or oven. |
- Complete System: Everything you need in one set: bag, containers, thermal jar and fork, all matching.
- Thermal Jar Included: Stainless steel jar keeps soups, stews or rice warm for hours.
- BPA Free and Compact: Safe materials, sturdy build and a footprint small enough for any bag.
- Made in Japan: Official Ghibli merchandise produced in Japan to the highest quality standards.
On this page
How long delivery takes · Something arrived wrong · Changed your mind · What cannot be returned · Start a return
How long delivery takes
Everything ships from Japan. Times below are typical, and customs procedures in your country are the part we cannot predict.
| Stage | Standard | Express |
|---|---|---|
| Processing and dispatch | Within 72 hours | Within 72 hours |
| International transit | 2 to 4 days | 1 to 3 days |
| Customs clearance | 1 to 3 days | Under 2 days |
| Local carrier delivery | 2 to 4 days | 1 to 2 days |
| Total, door to door | 8 to 14 days | 5 to 9 days |
Customs clearance is the only stage neither we nor the carrier controls. A parcel held for inspection can add several days, and that is outside the estimates above.
If something is wrong
Tell us. Most cases are settled by email within a day or two, and a return is often not necessary at all.
Damaged, faulty or not what you ordered
This one is on us. Email us within 14 days of delivery with your order number and a photograph of the problem, including the packaging if the parcel arrived damaged.
We will replace the item or refund it in full, shipping included. You pay nothing, and in most cases we will not ask you to send anything back.
Changed your mind
You have 14 calendar days from the day you receive your order to ask for a return. Write to us first, before sending anything back, so we can give you the return address and a reference for your parcel.
The item must come back unused, in its original packaging and in the condition it reached you. Once it arrives we inspect it and refund the price of the goods to your original payment method, usually within five working days.
Please read this before you order. Returns travel back to Japan, and you cover that cost. From North America or Europe it is rarely cheap, and on a low-value item the postage can exceed what you paid for it. The original shipping fee is not refunded either. If you are hesitating between two items, ask us before ordering rather than after. We answer quickly and we would far rather help you choose than process a return.
What cannot be returned
A change of mind does not cover the following, for reasons of hygiene, safety or customs. Faulty items are of course still covered above.
- Food, tea, matcha, confectionery and anything edible, whether opened or not
- Cosmetics and skincare once the seal is broken
- Socks and other items worn against the skin, once tried on
- Knives and blades that have been used or sharpened
- Items personalised or made to order for you
- Anything returned without contacting us first
Handmade pieces are not defective
Much of what we sell is made by hand. Variations in glaze, colour, grain and shape between two pieces of the same ceramic are the mark of the craft, not a fault, and they are described as such on the product pages. These variations are not grounds for a return under our damaged and faulty policy, though the 14-day change of mind period still applies.
Nothing on this page affects the statutory rights you hold in your own country, which apply in addition to the policy described here.
